Shipping Policy


Items come directly from our manufacturers so you can get the best price. Therefore, there are longer shipping times than standard. We always try our best to deliver your order as soon as possible on your doorstep.

Shipping Proces

  • When the package will be delivered a signature will be required upon receipt of goods.
  • If the delivery is not possible (customer don't answer the phone, not available, etc), then the courier will attempt twice again in the following days before returning the goods to Magnet-cables team.
  • If your item is not received within 45 business days then you are eligible for a refund.

Average Shipping Times

  • North America: 2-5 weeks
  • South America: 3-5 weeks
  • Europe: 2-5 weeks
  • Australia: 2-5 weeks
  • Asia: 3-6 weeks
  • Antartica: 3-6 weeks

Please, note that shipping times might be less than expected as we use different shipping carriers. These are the estimated shipping times based on our latest orders. There also is a 1-5 day process for sending out your order which is excluded from these shipping times.

International Duties and taxes (Paid)

  • International orders are exclusive of duty and customs charges. Depending on the customs rules import duties could be charged or not. 
  • As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

For any other questions, please visit our Help Center.